Who operates this website
ILOGICSOFT operates DBAegis and dbaegis.com. Privacy questions or requests can be sent to contact@ilogicsoft.com.
Information you provide
- Demo and product requests: name, work email, company or team, database environment, storage information, and the recovery objective you describe.
- Support Portal: account details, company, tickets, replies, and files or sanitized logs you choose to upload.
- Email: the address, message, and attachments you send directly to ILOGICSOFT.
Do not submit database contents, passwords, private keys, access tokens, license secrets, or unredacted production logs through website forms.
How information is used
Information is used to respond to requests, evaluate product fit, provide contracted or community support, investigate technical issues, secure the service, and maintain relevant business records. DBAegis does not sell website visitor or customer information.
Optional analytics
Google Analytics is loaded only after you select “Allow analytics.” When allowed, it may process page visits, device/browser details, approximate location, referral information, and interactions such as Community download or demo-request clicks. Advertising storage and Google signals are disabled by this website. You can change your choice using “Analytics preferences” in the footer.
Cookies and local storage
- The main website stores your analytics choice in browser local storage.
- The Support Portal uses a secure session cookie for authentication and account-scoped access.
- Google Analytics storage is used only after analytics permission is granted.
Service providers and external sites
Website hosting, email delivery, Google Analytics when accepted, and GitHub Community links may involve service providers processing limited information for their services. External websites operate under their own privacy terms.
Retention and security
Information is retained only as reasonably needed to respond, provide support, meet contractual or legal requirements, maintain security records, and resolve disputes. ILOGICSOFT uses access controls, encrypted transport, session protections, and operational safeguards, but no internet service can guarantee absolute security.
Your choices
You may decline analytics without losing access to the website. To request access, correction, or deletion of information associated with your email address, contact contact@ilogicsoft.com. Some records may be retained where required for security, legal, or contractual purposes.
Changes to this notice
Material changes will be posted on this page with a revised date.